Custom GPT Development | ChatGPT Built for Your Business
Setting up your own custom GPT isn’t hard, but it takes time — writing the instructions correctly, organizing reference documents, testing and fixing what comes out wrong usually takes a few rounds. This page is about the service where I take that on: you describe the task, I build the setup, test it, show your team how to use it, and hand it over.
If you want to run the process yourself, I laid it out step by step in How to Build Your Own Custom GPT — no code required. This page is for when you’d rather not spend the time, or when the setup goes beyond a single instruction box (multiple document sources, team sharing, ongoing updates).
What I Do
- I clarify the task. I talk through with you exactly what the assistant needs to do, under what rules, in what tone, and write it down. This is where most setups go wrong — “write well” is too vague to work; you need concrete rules like “keep sentences short, no emoji, never quote a price.”
- I organize the reference documents. Price lists, brand guidelines, FAQs, past best examples — everything the assistant needs to know, uploaded in the right format.
- I test it against real scenarios. With the questions your team will actually ask, fixing every place it answers wrong or incompletely. This isn’t a one-shot job — it takes a few rounds.
- I hand it to your team. Delivered with a short usage note — without saying “ask it like this,” most teams never end up using the tool at all, and I write that note.
Which Tool We Use
Custom GPT (inside ChatGPT) and Claude Project (inside Claude) work on the same logic: persistent instructions, persistent reference files. We decide together which is right for you — the tool you already use, your team’s habits, and your sharing needs are what drive that choice. If you’ve never used Claude, What Is Claude AI is a quick introduction.
The Mistake I See Most Often
Trying to get the first instruction perfect. A setup isn’t something you get right in one pass — you test it, see the wrong answer, and adjust the instructions accordingly. Skipping that loop and saying “written, done” turns into an “the assistant keeps giving wrong answers” complaint a few weeks later.
What It Does Not Do
- It doesn’t build a customer-facing bot open to the public. This service is for internal use — an assistant your team uses. A bot that answers questions on your website is separate work — see Add a Bot That Answers Questions to Your Website.
- It doesn’t build a dedicated infrastructure covering hundreds of documents. Custom GPT/Claude Project work well up to a few dozen documents; for larger scale, the RAG setup on Setting Up an AI That Answers From Your Documents is the right choice.
You Can Hire Me for This
You can hire me for this: remote, billed hourly, usually somewhere between a few hours and 2 days. What drives the timeline is the complexity of the task and the number of reference documents.
To start, just tell me which repetitive task you want to hand to an assistant — I write the instructions, you review and approve. Write to me from the contact page.
Frequently Asked Questions
I tried setting this up myself and it didn’t work well — can you still help?
Yes, this is a common situation. Usually the problem is that the instructions were written too generally, or the test round got skipped — I review your existing setup and show you what’s missing.
Is my data (price list, customer information) safe?
It depends on the tool. With Custom GPT and Claude Project, your data falls under that vendor’s terms of use. If sensitive data is involved, we decide together what the assistant should and shouldn’t be given.
My team isn’t technical — can they still use it?
Yes, after setup all your team needs to do is type a question — no code or technical knowledge required. I also give a short usage note as part of the handover.
Can you build more than one assistant?
Yes, separate assistants can be built for different tasks (one for replying to customer emails, one for social media copy, for example). Each needs its own instruction set, so scope grows accordingly.